AliExpress — one of the most popular websites in the world selling various goods. Here it is possible to find anything and even that, about existence of what the buyer also did not suspect. On the website it is possible to communicate directly not only with the seller, but also with the buyer. How to make it?
Why it is necessary to write other buyers? Let's assume that there are essential doubts concerning purchase of goods. And if also the price is high, then especially it is necessary to be reinsured. To avoid low-quality purchase, it is possible to write to the person who earlier bought these goods. Ask it about characteristics, personal opinion, operation of goods. Responses often do not transfer all picture or at all are absent.
The section "Question-answer" is created just for these purposes. In it the buyer can receive the answer from other user. As the truth you should not perceive the answer as consumers are responsible for them.
How to ask a question to the buyer?
For convenience it is worth downloading the official application AliExpress on the mobile phone. It is provided both for Android, and for IOS.
- We start the application, we select the necessary goods;
- We go through the page down to the Questions and Answers point;
- We press "Ask" where the chance to ask a question will be given or to see early answers. The question will be seen by those users who bought these goods;
- After the answer to a question the notification comes to a profile. To see it, it is also necessary to come into the application, to come into the account, to pass into "My questions and answers";
- Can answer a question far not immediately, perhaps, the procedure will take several days. Often the question remains without answer at all. Therefore it is worth formulating it accurately, it is short also on business.
What should be asked before purchase of goods?
- Quality;
- What is the time the goods were in operation and what changes accompanied further;
- The buyer would order goods again;
- What shortcomings were revealed;
- Whether the size matches the description;
- As long there was a delivery;
- Whether there was a contact with the seller of goods;
- If the goods came in inadequate quality whether returned money.
What to do if there is no section "Questions and Answers"? How to answer questions of other buyers?
At goods the Questions and Answers function should be included. If the user does not see it, it means it is simply disconnected. Sign not absolutely good, it is worth looking for goods at other seller. On the computer of this option it is not provided, it is possible to see only responses under goods. Usually realistic responses look so: the wrong punctuation, errors in words, bad quality of a photo, but then the potential buyer can precisely be sure that the person wrote a response voluntarily. Of course, there are also exceptions, and very much. It is worth paying attention to goods which were sold more than 500 times.
If the buyer wants to share the opinion, then he can always come in "Answers" in the My Questions and Answers point in a personal account are expected.