When to the page on social networks the access is suddenly closed, it can come due to various reasons — from the wrong password, before breaking up by her hacker. Anyway you should not be upset, creators of the similar websites already provided candidate solution of this problem.
It is required to you
- - computer with Internet access;
- - mobile phone.
Instruction
1. Visit the homepage of the website and once again attentively enter the login and the password. Perhaps, a problem only in one incorrectly gathered word or in the included CAPS LOCK key.
2. If it did not help, pay attention to homepage inscriptions. About the Enter button the link to password recovery is always located. It can be in the form of a phrase "Forgot the password or the login?". Having clicked on it, you will get on the page of restoring access to the website where the recovery stage is step by step described.
3. Enter the login, the e-mail address or the phone number specified at registration in a top margin. And in a bottom margin – the password to which it is shown on the picture. Then press Next or "Continue".
4. It is necessary to enter the code which was sent you within several minutes by e-mail or to phone in the appeared field.
5. After that enter the new password and duplicate it once again. If the problem was in the password or the login, access to the page after the performed operations will open again.
6. If the page thus did not manage to be found, contact support of the website. The link with access to it usually is present at the homepage. In the message to support desk it is necessary to designate a problem and to write some information on the page which was lost. It can be the login or the phone number.
7. On some websites, for example, on vkontakte.ru, in the bottom of the homepage there is a link which will allow to use a restoring access form in the absence of data on the e-mail address, phone and the login. Having passed on it, it will be necessary to specify the link to own page. It is possible to find such reference through search of friends which is located at the bottom of the page in the form of restoring access.
8. Having inserted it, press Next, fill the appeared form, load a photo of the document confirming the personality and your photo against the background of this to the page. Then click "Send the application" and expect when the message about restoring access to the page comes to the specified e-mail.