Probably, to everyone there can be it when the treasured password takes off from the head. And if this password from favourite social network, then for some it can become great disappointment. But it is not necessary to worry, the password can always be recovered.
It is required to you
- - mobile phone;
- - scan of the passport in a digital form.
Instruction
1. To recover the password visit the page of restoring access of the website of Vkontakte. On this page you will be asked to indicate your e-mail address or a user name which you entered at registration on the website. Enter data then the letter will come to your e-mail address. In it information on restoring access to your page will be specified. Also there the link according to which it is necessary to pass to confirm recovery process will be specified.
2. Follow the link to the page of confirmation, enter number of your mobile phone which you specified at registration. Then the page where it is necessary to enter the four-digit code will open. This code is sent you in the form of the SMS message on number which you entered earlier. The message can come with the code not at once, and within 24 hours.
3. Further enter the four-digit code in an activation window. Then access to your page will open and it will be offered to you to enter the new password.
4. If you did not enter the phone number at registration or do not remember it, then it is necessary to use the help of technical support. For this purpose on the website of Vkontakte come into the section "feedback" and write the message with a request to recover the password from your page. In reply technical support specialists will ask you to send in electronic form the copy of your passport. And also will ask to answer some questions concerning your account (how many people at you in friends what messages were accepted and sent last time, etc.). If you correctly answered all questions, will send you the new password on your e-mail address.
Technical support specialists can answer you not immediately, and within several days. Surely wait for the answer.