In the course of sending and a receipt of letters on any e-mail server, communicating on social networks, or studying a question at one of thematic forums, users have problems sooner or later, and the help of the site administrator is required.
Instruction
1. To receive this help, it is necessary to send to the administrator the letter. However, first of all, try to find the answer to the problem in the section "FAQ" or its analog of frequently asked questions. Problems of users quite often repeat, such as a situation with password recovery therefore attentively re-read both the list of questions, and the answers given by the administrator.
2. If you could not find the description of your problem, look for the section "Help", "Support" or "Support desk". There you will see a standard form of access through which you will be able to send the letter to the site administrator.
3. Fill out all necessary points and pay special attention to two subsections – a subject of the letter and the text of the letter. The subject of your message should be accurately formulated. If your problem concerns authorization process, and write in the subject "Problem with Authorization". As "I when Writing the Login Have a Frame or a Phrase", do not use excesses.
4. At introduction of the text of your problem pay attention to strict chronology of events that your problem was provided most distinctly. For example, at a question of loss of a key file for any payment service provider, think over events which preceded this event – whether you reinstalled the operating system or whether downloaded the counterfeit program, having started a virus on the computer. After the description of a problem thank the administrator for attention and mention the fast solution of a question.
5. Also do not forget to make a screenshot of your problem. For this purpose repeat process – for example, become authorized on the website that on the screen the error appeared again. Then press the PrintScreen (PrtSc) button, open the Paint or Word file and insert the image. Attach this file to the letter for the administrator and click on "Send".