Yandex - the most popular search engine in Russia offering to Internet users a huge number of useful services. However in any service can there will be an error if you cannot will cope with a problem independently, it is enough to write about it to technical support of Yandex.
Instruction
1. To write to technical support, you need to visit the website intended for these purposes. Write in a search string request ""Technical support of Yandex"", the necessary page will be the first in search delivery. On the homepage of technical support categories of problems and questions to services of Yandex will be offered you. If you did not find the answer to the question interesting you in these categories, pass to the Feedback form.
2. If your written access belongs to any certain service, it is more correct to use for this purpose a form of communication of this service. In that case your request will be quicker received and processed by specialists. Describe your problem in details that the staff of service had not to request from you additional data on the matter.
3. In the general cases describe a problem step by step. Specify the name and also the version of your browser in which you found an error. Quite often arisen problems are connected with settings and expansions of any given Internet observer.
4. Specify the address of the Internet page on which you faced a problem. For this purpose copy in the letter the text from an address bar in your browser.
5. Further describe all your actions step by step, do not forget to specify at what stage there is a problem. In the letter explain what result you expected from any given action. If in the course of performing actions you received the error message, in accuracy copy and you will fit it to your letter.
6. If you have an opportunity, attach a screenshot of the page on which the error was found to the text of the letter.
7. Sending the letter, do not forget to specify service which command you want to contact. Also enter in the letter your name and your e-mail on which specialists will send to you the reply.