During an era of global prevalence of the Internet, mankind faced surprising feature. Virtual communication of two adults for some special reason ceased to submit to rules of "good form". The virtual dispute is often conducted that is called without any regard for education and a clock period.
In an internal dispute probably some forgotten reflexes from area of culture of communication, and maybe just fear for own wellbeing work. In blogs it probably does not extend to numerous forums, comments owing to the fact that communication virtual and nobody will hit into "muzzle". Though, apparently, there were cases when the virtual dispute crept to the real world and moved already to the field of criminal law.
It is very difficult to stop a virtual dispute. If in a dispute internal as a signal for us serves the intonation of the interlocutor, its mimicry gestures, then in a dispute virtual all this stays behind scenes, and often quite neutral phrases are perceived by the opponent in a negative way. "Interlocutors" over and over again should explain what they specifically meant.
But, anyway, it is necessary to follow nevertheless certain rules of maintaining even of a virtual dispute not to turn into ordinary "troll". These rules are developed that is called "by the own sweat and blood" numerous polemists for all history of mankind. So, here they:
1. Entering polemic, try to find out the main subject of a dispute.
2. Define the basic concepts, make sure that each arguing puts the same sense in the discussed concept. Sometimes it happens that people argue on the same, but call it differently, or put absolutely different sense in the same term.
3. Outline a circle of the main disagreements with the opponent, select those points on the substance of which some consent is already reached.
4. Do not lose sight of the main subject of a dispute, otherwise the dispute will be conducted already for the sake of a dispute.
5. Accurately define the position in a dispute.
6. You do not pass on "personality" and do not allow to do it to others. Respect yourself and the interlocutor.
7. Do not humiliate the interlocutor with mistrust to his knowledge, contempt for his opinion.
8. Constantly specify about what disagreements in a dispute it was succeeded to agree about what – no.
9. Remember that there is no absolutely correct point of view, there are always options.
10. If your opponent does not follow the similar rules of conducting a dispute, try or to inform of them it, or politely finish communication. If the person is not ready to conduct polemic in a civilized way, it is very probable that the dispute is conducted with the troll.