E-mail is the means providing almost instant information exchange. Owing to this property, the malfunctions which appeared in it are quite capable not only to spoil mood, but also to slow down work process.
Not panic
This rule is universal for emergency situations of any scale. In this case, it implies lack of chaotic pressing all possible keys, buttons and links not to worsen already not palatable situation. The optimal variant is to find the reference which is giving vent on its administration on the screen of a mail service. It can be under the inscription Help"", ""Help"", ""Questions and answers"", ""Feedback"". It is also possible (if the nature of a malfunction allows) to click on the link ""Forgot the Password?"". In any of the specified cases there is a window of access to administration where it is possible to report about the created problem. Or to find already ready solution in responses to requests of other users. It is quite probable that the mailbox is simply cracked and blocked by administration for spam sending.
If e-mail is a worker, then it is possible to invite the specialist information scientist - such rate is in any organization today. Perhaps, a problem not in service of mail, and in a computer virus. It is better to scan the computer of the house at first by means of an antivirus, to check whether there are problems in other Internet accounts and systems and only then to disturb the master.
Create a new mailbox
Such output from ""non-working"" situation is suitable for those whose mail does not contain the vital, official letters, is not the account necessary for work. The most known mail services - mail, inbox, yandex, rambler. Also this option can be used as temporary, before recovery of functioning of the necessary mailbox. Existence of the reserve list of a mailing group will facilitate existence, then important contacts will not be lost. Registering the new postal address, it is good to use function of a binding - to connect together several mailboxes. Then, if e-mail of one service for any reasons does not work, it is possible to use any other of ""attached"" to browse mail.
Prevention
The best solution of all problems - their competent prevention. It is necessary to avoid the different suspicious websites, not to enter the password from e-mail on other pages, not to apply identical passwords to different accounts, to block spam, not to be registered on the websites causing suspicion. With care it is necessary to treat the links received by e-mail. Transitions on them threaten not only violation of work, cracking of a mail service, but also other elements of a computer system. In other words, it is possible to drag imperceptibly in the computer a virus.