According to opinion polls only about 25% of Russians are satisfied with work of services housing and public utilities. Besides, many of our fellow citizens would like to refuse fee which are provided only on paper. How to make it?
Instruction
1. Study the list of services which you have the right to refuse if you are not satisfied by quality of their execution or they completely are absent for the objective reasons (for example, in case of fee of the elevator operator in the house where there is no elevator).
2. Make request in ZhEK or condominium about providing the schedule of payments to you for utilities.
3. Invite the employee condominium or ZhEK in order that he has drawn up the statement of services which were not provided to you and/or for registration of the individual counter (in case of installation of the counter and signing of the contract with other company) to the 20th day of rated month. If the employee was not in the specified time, issue the act claim. But the similar document has to be signed by at least two consumers.
4. Send the registered mail or give personally not later than 3 numbers of the next month the statement to ZhEK or condominium for recalculation of payments and about refusal of services, having attached all necessary documents (the copy of contracts with other company, the copy of the statement which is drawn up by the employee ZhEK or condominium and so forth). The statement has to be made in duplicate and vised.
5. In case have refused to you request for recalculation of payments, address to Rospotrebnadzor or housing inspectorate. Submit all necessary documents confirming competency of your requirements.
6. If in your house the elevator or refuse chute does not function, file complaint to ZhEK or condominium and if refuse to you recalculation, appeal to court. To the complaint and in court enclose photos of the idle elevator (refuse chute) to the statement of claim.
7. Appeal to TV company about sealing of the antenna in case you have bought the individual satellite antenna.
8. Address in DEZ if you do not want to pay radio receiving station.
9. Write the application in the company which is engaged in service of intercoms if you wish to refuse their services.