Rusty water from under the crane - the problem familiar to much. One business if this trouble has happened in country house, at the dacha, and completely different - if in the multi-storey building, in the city. Residents pay money for clear water and therefore have the right to demand compliance of service to payment.
The reasons of emergence of rusty water in the pipeline can be a little. One of them – natural reaction of ferruterous connections at water raising from the well upward. Underground there are connections incorporating iron and entering the extracted water, do not adjoin to oxygen. At exit of such "iron" water upward there is chemical reaction of oxidation as a result of which water "rusts". The second reason of emergence of rusty water – pipes old metal and other sanitary elements. Rusty water does not bear harm to health though over time tooth enamel can deteriorate and disorder of digestive system is possible. It is necessary to remember that delivery of qualitative potable water is paid utility therefore rusty liquid from under the crane – direct reason for the appeal to emergency and dispatching service (The Government decree for No. 307).
As well as where to address
The emergency and dispatching service can be informed on rusty water in the house by phone or in writing. The dispatcher has to accept the application and record it. For confirmation you will be told the registration number, time of call (address). Happens so that on the site there are repair works and therefore in the crane rusty water. In this case the dispatcher is obliged to inform you on the reasons of emergence of low-quality water and to report approximate expiration date of works.
More effective form of the address – the registered mail with the notice. In this case keep the receipt, it will serve as the proof of your appeal to service. Time of reaction of the resource supplying organization – 2 working days. Not later than this term to you the representative of the organization has to be, make sure available rusty water and draw up the relevant statement.
If nobody has come
In this case it is necessary to draw up independently the statement in the presence of couple of residents, the representative of management company. In the made document there has to be mark about absence of the representative from the resource supplying organization. The drawn-up statement in the form of claim is sent to the commission on recalculations of payments for service of inadequate quality. However the most effective way (but it paid) – water intake experts. The statement which is drawn up by results of examination – legal basis for recalculation of payments, or payments of compensations. In this case Rospotrebnadzor will force to remove the cause of emergence of rusty water management company, or the resource supplying organization.