Conflicts: how not to allow their emergence

Conflicts: how not to allow their emergence

The conflict is a collision of opposite opinions, interests and views. It is intended to promote satisfaction of requirements. In a conflict situation each party seeks to achieve the objective and the solution of the tasks.

Main reasons for the family conflicts: - unsatisfied need for self-affirmation; - the aspiration of spouses to realize personal needs in marriage; - inability to communicate with each other; - excessive material ambitions; - existence of high self-esteem; - discrepancy of views of education; - discrepancy of ideas of a role of the husband, wife, father, mother and so on; - different types of temperament; - unwillingness to conduct dialogue; - sexual coldness of one of spouses; - jealousy of one of spouses; - marital infidelity; - addictions. Specialists in management allocate the following causes of the conflicts in collectives: 1. Limitation of resources. Material, financial and human resources are always limited. A task of the head is their optimum distribution between various structural units of the organization. But, as it is rather difficult to make it in view of convention of criteria of distribution, such limitation of resources inevitably leads to different conflicts.2. Interdependence of tasks. All enterprises consist of interdependent elements, that is, work of one employee depends on work of another. If the certain worker or one division work in an inappropriate way, then such interdependence can become the cause of conflict. 3. Differences in representations, purposes and values. Usually in organizational structures the specialization process, that is, activity in the narrow sphere is observed over time. As a result of it, former structural units begin to be divided into smaller specialized units. Such structures formulate the new purposes and begin to pay the main attention to their achievement that increases the probability of the conflicts.4. Differences in life experience and manner of behavior. People differ from each other. Excessively aggressive, authoritative persons indifferent to others meet. Such most often provoke the conflicts. Differences in experience, education, length of service, age increase a possibility of collisions.5. Unsatisfactory communications. Emergence of the conflict can be promoted by information overloads, unsatisfactory feedback, distortion of messages. Gossips in collective give special sharpness to the conflict. They can work as the catalyst, preventing certain workers to understand a real situation. Other widespread problems of information transfer are insufficiently accurately developed functions of employees, presentation of mutually exclusive requirements to work.

Author: «MirrorInfo» Dream Team


Print