The ability to communicate becomes more and more important skill in process of growing. Rules of phone conversation can become a difficult task for those who prefer personal contact. Nonverbal ways of expression, for example, change of a look or language of a body, fill gaps, allowing interlocutors it is better to understand each other. To avoid silence in a tube, it is necessary to be prepared for a conversation beforehand.
1. In advance think over phone call in the head. If there are any special things which you would like to note, write down them on paper and you hold before eyes during phone call. Think over answers of the interlocutor, having thought up options, be specific. Think over a conversation on certain subjects and be aware that influences that person to whom you are going to call.
2. You speak clearly. Use short offers "on business", beginning a conversation. It has to let the interlocutor know in general that you want to tell him, and will emphasize your purpose.
3. Make sure thatMake sure that you speak and listen. For example, after you spoke on one of subjects, you listen to the answer of the interlocutor, then say: "It is an interesting thought. I have about it two reasons, the first - …" or "A good question. I consider, in this project there have to be three parts". Now turn of the interlocutor to listen to what you tell.
4. Demand response if the interlocutor is silent. If you just passed an opinion on something and did not receive the answer, ask: "How you consider?" or "What your opinion?". Perhaps, the interlocutor does not know what to answer. In this case it is possible to adapt, having told something it seems: "Did you sometime come up against such situation?".
5. Listen to answers of the interlocutor. People will not want to speak if do not listen to them. Confirm what is told by the interlocutor. Be patient, do not interrupt even if there is a strong wish. Pay attention to the accented words emphasized in a conversation. Answer: "Yes, I agree" or it is "correct". These words will let the interlocutor know that you heard what he wanted to tell.