The conflicts are the integral, though not most pleasant part of communication. They should be avoided that is not always possible, especially if disagreements arose not on your initiative. That will not lose face, it is necessary to know how to behave in a conflict situation. The ability to finish it is worthy, without ugly scandal are that quality which is capable to add to you weight in the opinion of colleagues and members of household.
How to behave in a situation of the conflict in family?
It is considered that family quarrels are a normal phenomenon. But such conflicts just are the most dangerous, the people who are constantly living side by side because of such skirmishes can lose completely mutual understanding, to become strangers each other. That to avoid it, it is necessary to know how to behave in the family conflict.
- Listen to the opponent, let's it be uttered and only then answer. So it will be easier for you to understand an essence of a claim and to understand how to work further.
- Be not afraid to tell honestly family members the fact that you think of the cause of conflict. Perhaps, you just did not understand each other and all to end at the level of negotiations.
- Ask members of household for suggestions that it is necessary to make to settle the conflict. Offer the option.
- If are not ready to constructive communication or you feel that your opponent cannot perceive your words adequately, suggest it to postpone a conversation for some time.
- During the quarrel you do not become personal, do not humiliate the opponent even if it is your child. Your purpose – not the statement of claims, not senseless altercations and reproaches, you have to seek to fix the problem which caused emergence of contradictions.
How to behave at the conflict at work?
The conflicts at work – also not an unusual occurrence. They need to be able to be nullified so that not to spoil the relation with colleagues and to gain reputations of the scandalous person. Experts make on that the account such recommendations:
- you do not fly into a rage, keep calm and composure, do not raise the voice;
- if you feel that you cannot behave, then just leave the room; drink waters, calm down;
- be not afraid to apologize if you are really guilty and the conflict was provoked by your actions;
- do not allow to humiliate yourself in the conflict, but also do not snap in reply, be extremely polite;
- call the colleague opponent for cooperation, adduce powerful arguments in favor of the fact that the reasonable compromise will be favorable to both of you.
How to behave at the conflict with the chief?
The councils given above can use and in case you had a conflict with the administration. But first of all, in such situation the psychologists recommend not to give themselves to intimidate. Remember that your head – too the person though allocated with some power which he can abuse. Be not afraid to remind him of it, as well as that you have certain rights within the law. Therefore to threaten you with dismissal or other penalties the chief should not. If you cannot inform him of the words, just leave an office and return after a while when emotions cease.
How it is correct to behave in a conflict situation with the stranger?
The answer to a question also interests many how to behave in a conflict situation with the stranger. For example, if you were involved in a quarrel in shop or mail. It is the best of all not to react and to step aside quietly. If there is no response of you, then the instigator will lose to you interest. If he shows aggression, then it is possible to pull out the mobile phone and to declare that you are going to call in police. Usually it happens enough that lagged behind you.