Very often it happens that your interlocutor (the employee, the partner, the spouse, etc.) - the person difficult with which it is difficult to find a common language, to communicate. With such person it is difficult to find mutual understanding. First of all ask a question whether so you need to communicate with the person, unpleasant for you. But if you after all need it, it is necessary to look for ways to mutual understanding.
Instruction
1. Be quiet. If your interlocutor is excessively emotional, causes in you negative feeling, oppose it steadiness and restraint, do not raise the voice, try to switch it to something another that will distract it.
2. Find the general common ground, common interests. Try to penetrate into what is told you by the interlocutor as to offend the person very easily, and it is difficult to understand. Listen to the person heart, but not ears.
3. Show attention to problems of your interlocutor. Give it the chance to express. Show it readiness for an open conversation.
4. Discuss the arisen problems quietly and structurally.
5. Trust each other, be able to listen and hear each other. Avoid negative emotions. You do not shout and do not pay attention to offensive jokes, attacks. Pretend that it does not touch you. After all, it will bother the interlocutor, and he will cease "to lift up" you.
6. Be not afraid to ask for suggestions, it will only bring together you.
7. Do not feel sorry for the interlocutor, it can offend him, but let know that you can become that person who will listen to him and will understand.
8. Try to understand each other in any situation and be able to support at a difficult moment. Treat people as you want them to treat you.