The person is a social being therefore one of factors of satisfaction of the person with work is the social and psychological climate in collective. Each head needs to know what social and psychological climate in collective which it operates as the success of activity of each member of the working group and all labor collective in general depends on it.
Essence of social and psychological climate
In any collective of the relation between his members are defined by production activity. Such relations are called
formal. More these relations are defined by collective tasks, a common goal and the statuses of each member of collective. However there is other party of the interpersonal relations - informal. It is not caused by labor tasks and is not regulated from above in any way, but its impact in certain cases can be had stronger than formality. The informal interpersonal relations are called social and psychological climate. It is caused by force, quality and durability of internal communications between the staff of the enterprise.
Main types of socially psychological climate are such:
- The favorable social and psychological climate is an important condition of formation and development of a creative initiative of workers. A role of positive psychological climate in collective:
- compensates uninteresting or unattractive work;
- helps to go through difficult times which happen at each enterprise;
- reduces turnover of staff;
- increases productivity of each member of collective;
- configures labor group to the positive solution of the arising problems;
- unites members of collective for achievement of the uniform production purpose;
- facilitates to the head management of group.
- The adverse social and psychological climate is one of problems which can lead the enterprise to a crisis threshold. The negative atmosphere in collective leads to such consequences:
- reduces labor productivity;
- distracts workers from primary activity;
- slows down development of the enterprise, prevents introduction of innovative technologies;
- does collective poorly governed.
The enterprise with the negative atmosphere in collective gradually reduces rates of production, frequent change of shots appears.
Favorable socially psychological climate
Paramount task of each head is creation of favorable social and psychological climate in collective. It will help to reach much quicker and more simply the tasks set for labor group.
The negative atmosphere in collective is caused by certain people. Therefore the task of the head includes identification of these people and work with them.
The favorable climate has such characteristics:
- members of collective like to be together;
- workers celebrate together holidays, meet in time off;
- in group the positive perception of work dominates;
- relationship is based on the principles of justice, goodwill, mutual understanding;
- the collective is proud of the structure and achievements;
- the workers entering into group are optimistic and easily respond to innovations.
Trying to optimize collective, the head has to rely on the most influential members of collective in relation to whom it can apply various influences. The informal leader has to have such qualities as activity, optimism, diligence, consciousness.