The person spends a lot of time at work, and there it can have various disagreements and quarrels with employees and not only.
Types of the conflicts in the organization
Generally, it is possible to allocate 4 main types:
- Intra personal conflict. This option arises most often because impose on the person any requirements which contradict his concepts of performance of any given work. Still this conflict can appear because employees are overloaded or opposite, have a lot of free time.
- Interpersonal conflict. This option most often appears during the organization of working process. For example, it is fight of the chief for approval of any given project or collision of persons which have absolutely different views on specifically objective.
- The conflict between the person and group. There is it during collision of different opinions on the organization of work.
- Intergroup conflict. Because of existence of various formal and informal groups on production there are disagreements which can pass into the serious conflicts.
Causes of the organizational conflicts
Them can exist quite a lot, but usually allocate such:
- Incorrectly made rules and regulations of the organization.
- Various opinions on the same question of individuals or groups.
- Various value orientations and forms of social inequality.
- Discontent of certain persons and groups of the organization.
Management of the organizational conflicts almost completely depends on the director. That he has to avoid them:
- It is correct to correlate volumes, complexity, intensity and compensation.
- To regulate volumes and complexity of work.
- It is correct to select employees, considering at the same time their opportunities and nature of work.
- To take professionalism and experience into account.
Methods of permission of the organizational conflicts
The most effective and popular method is search of the general enemy or the person who will be able competently to judge conflicting parties. Most often the top management acts as this person.
One more effective option – increase in relationship and communications between people and separate groups. It is considered that thanks to it they understand work of each other better. When choosing methods of permission, it is necessary to consider types of the organizational conflicts.