People get used to e-mail quickly. In an evening it is possible to exchange ten - another of messages, and correspondence with friends and relatives quite often reminds an oral dialog. However by drawing up business letters it is necessary to follow norms of etiquette, and they for electronic and a regular mail are approximately identical.
It is required to you
- - computer with connection to the Internet;
- - phonebook.
Instruction
1. Formulate the purpose of your message. It is not obligatory to write it, but you should represent accurately, you want to achieve the new contract, to catch new clients, to attract for work of the new employee, to make a complaint or just to congratulate partners on a holiday.
2. Think who exactly should receive your letter. Its form in many respects depends on it. Perhaps, you will not need to write anything at all, and will be to call by phone enough, to discuss a situation at a specialized forum or to resolve an issue at a personal meeting.
3. Select letter type. For the consumer it can be the offer of goods or service, other information of advertizing character. You can carry out questioning. Banks quite often remind clients of debt on or new terms for crediting. To the person whom you would like to see in the collective it is possible to direct information on vacancies and the notification on employment. The staff of firm should receive some messages in writing. It is information on disciplinary punishments and the warning of reduction. Usually write partners new offers, claims and apologies.
4. The business letter should contain certain attributes therefore it is better to develop forms at once. The completed form can be sent by e-mail as attachment or to print and send on a regular mail the non-registered or registered mail. Above there has to be a name of your enterprise, and it is even better - a logo. Slightly below date and number are located and if it is necessary - that and links to network resources (for example if terms of the contract or the tender documentation are uploaded to the official site). It is better to allocate for the graph and for a letter subject. Highlight it in bold type. It will give the chance to your addressee quicker to orient in documents which daily arrive to him for the signature.
5. Specify a surname, a name, a middle name and a position of the person to whom the letter is intended. Many firms have the websites or at least homepages on the Internet. Contacts there for certain are. It is possible to call the secretary and to find out which of employees deals with any given issue. At the enterprise there can be namesakes and even employees at whom the surname and initials match.
6. Begin the letter with personal access on a name and a middle name. Appropriate will be to add to it the word ""dear"" even if you write the letter on disciplinary punishment. In an introductory part remind the addressee of the previous contact even if it was for a long time. It is possible that this employee deals with many problems. It is necessary to give him the chance to orient, and also to show that you appreciate its time. It can be the link to the contract signed such number or the message that the summary posted on the website is considered by the manual. If you write the answer, specify what action of your respondent was the cause.