The politeness and literacy are those qualities which emphasize good education of the person. For the polite address to other person in Russian there is a word "You". But when it comes to the written address, there is a problem: the word "You" is written with a capital letter or with small?
When the word "You" is written with a capital letter
The word "You" is written with a capital letter most often in two cases. The first case is an official appeal in writing to private or legal entity. For example, capital letter in the word "You" is used when one person writes another messages such as "Sincerely yours", "I Congratulate you", "I want to inform you" and similar situations.
The second case of writing of the word "You" from capital letter are personal letters to one certain person, including messages on the phone and by e-mail. This optional writing. The choice carries out writing – to express or not to express respect in the message.
When the word "you" is written in lower case
It is possible to tell that lower case writing "you" from a small letter is used in all other cases. For example, the word "you" is written in lower case at the address to several persons at once: "I ask you, dear Ivan Alekseyevich and Andrey Sergeyevich", "My dear, your letter …" and so on. One more case of writing of the word "you" from a small letter – advertizing and newspaper publications. Also literary works, citing, the address to users on the websites belong to similar situations. Also "you" is written in lower case if the address hypothetical.
"You" - capital or small letter?
However there is an exceptional case in which it is not absolutely clear, whether to write capital or small letter at the beginning of a word. It is that situation when the addressee of the address is an inconcrete face. That is in this case the relation of the address writing to the addressee has no value. Different reference books have different opinion in this respect. But it is possible to notice interesting regularity. In new reference books and printing editions it is recommended to write the word "you" in lower case, and here in old grammatical reference books it is said that the word "You" has to be written from a capital capital letter.
How to write "you" if there are doubts
Sometimes at the address "you" there is a lot of doubts how to write a word – with big or from a small letter. Usually in the address to a group of persons "you" is written in lower case. And here in case of the address to one certain person the capital letter at the beginning of a word is most often used. But what to do when there are doubts? You should not be afraid to write the word "you" in lower case, in most cases it is the most correct. Though different reference books can confuse people. The word "You" is written with a capital letter in case of huge respect for the person. For example, the word "You" needs to be written with a capital letter at the address to the chief at work.