Perhaps, you faced such problem - it is necessary to read important news, to urgently send the letter or to visit the page on social network, but suddenly find out that the Internet does not work. If at the same time you not the professional webmaster, but the regular user, the solution is not always obvious. However you should not hurry to ask for the help, you can solve the majority of problems with the Internet by own efforts.
Make sure that the cable is connected
Quite often the problem with network arises because someone from house stumbled about a cable wire. Carefully examine the slot of connection of a cable. Even if you made sure that it is in the slot, pull out it and check whether there are no mechanical damages of the cable and the plug. The problem with Internet connection can be caused also by dust which settled in the slot. That to eliminate it, clean the slot a brush or blow. Then connect a cable and make sure that it came against the stop and rather densely sits in the connector. After that try to connect the Internet.
Check whether the login and the password are correctly entered
If with a cable everything is all right, but it is impossible to go on-line, open a window of connection to network and check whether the login and the password are correctly specified in the respective fields. Though the system usually automatically remembers these data, there can be any small errors and failures after which data will be erased or will be distorted. Enter again the login and the password. When entering make sure that Capslock is disconnected and the correct keyboard layout is selected.
Check the account
Remember: whether you paid the Internet the next month? It is possible that all problems arose just because of your forgetfulness. If you are not sure that the current period is paid, check it in the personal account. It is located on the local server therefore you can come there even if you did not pay the Internet. For this purpose enter the address of the website of your provider in the browser, come into a personal account under the login and the password and check balance of the account.
Check the computer for presence of viruses
If with your account everything is all right, but the computer still refuses to connect to the web, perhaps, in your computer there is a virus. It is more probable to bring it at net surfing without antivirus. If it is your case, free antivirus software will be an output for you. For example, antiviruses of Kaspersky, Dr.Web, NOD32 and others have free versions thanks to which you will be able to scan which and to cure your computer.
Contact technical support of your provider
Call technical support and describe the problem. At the same time it is not obligatory to use special terms, it is quite enough to use simple, "not computer" words. Will ask you several specifying questions and, perhaps, will ask to make something simple - for example, to reboot. After contacting technical support service the Internet access will appear almost with a guarantee. However it concerns only those cases when failure happened on your line. If the Internet does not work because of your provider - for example, during technical works, there is one output: wait until the problem is fixed.