You should not be reconciled with lack of cleaning in the stairwell or in the neighbourhood territory and also with broken out and with lack of bulbs on floors. Hold general meeting of residents and make the collective complaint in ZhEU with the requirement to change current situation.
Instruction
1. If you remove entrances because you cannot wait the cleaner from ZhEK, be not limited to dissatisfied grumble and discussion of this problem with neighbors. Go to the main thing better on the house (it needs to be chosen at general meeting of residents) with the requirement to organize extraordinary meeting of all inhabitants of the house.
2. You will hang out at the information stand the announcement in which report about date of meeting and the question planned to consideration. You need to notify as much as possible inhabitants that there was opportunity to collect necessary number of signatures.
3. Surely invite representatives of ZhEK and also (at opportunity) the lawyer who to you will help to issue the complaint competently.
4. Listen to all claims of inhabitants about which it is necessary to write in the complaint during discussion.
5. Write the Surname, name, middle name and position of the one to whom your complaint is intended and also - the address of ZhEK.
6. When you specify in the complaint of claim (bad work of the serving technical staff, low temperature in rooms, systematic leakages of water in the basement, etc.), specify the specific facts. For example, if have not reacted to your application properly (the electrician or the mechanic was not), specify exact date of call, surname of the employee who has adopted the statement. Report also possible consequence (the flooded apartment of neighbors, the spoiled linoleum in your apartment, truancy at work because of ineffectual expectation of repair crew, etc.).
7. Surely specify in the complaint during what time you try to struggle with carelessness of staff of ZhEK. Write down also former numbers of statements on these problems which needed to be fixed at the secretary, and the copy to keep.
8. If residents of your house have suffered as a result of the leakage which has happened because of unwillingness to react and to well perform the work of staff of ZhEK, then count the sum of material damage and specify in the statement with the requirement to compensate it to you.
9. Having made the complaint, surely collect signatures of inhabitants. Do not forget to specify not only numbers of apartments, but surnames of neighbors.
10. Retain one copy of the complaint, and send another to Administration of your area.
11. Surely officially register the document in reception, without having forgotten to write down surname of the employee who has adopted the statement. Specify also at the secretary terms during which you receive the reply to your complaint.