With the onset of cold weather on the street the residents of high-rise buildings expect arrival of heat to houses, however not always it occurs. If there is no municipal accident in your residential district, and in your apartment cold, so it is a high time to move off in searches guilty of absence or not compliance to norms of heating of the house.
Instruction
1. Before moving off in searches of heat, remember that heating can be connected only at certain indicators of temperature on the street. Namely, when average daily temperature below plus 8 wasps outside the window will be established, and five days in a row so will hold on. This rule is defined by the Russian Federation Government decree.
2. If the house is heated normally, and is abnormally cold only at you, check own heating services: whether there is definitely no zavozdushivaniye anywhere. For this purpose it is necessary just to feel batteries from above to bottom. If it happens so that part of pipes warm, and part vozduny stopper, cold, so at you. She needs to be expelled by means of the crane which in modern houses is available on each radiator. Substitute the deep capacity (basin) and open the crane. Water with hissing has to take off. The certificate that in system remained air is the steady (not hissing) stream of service water from radiator. Close the crane.
3. If with batteries also they everything be all right evenly cold, address to Management company. The technician has to come within a day. He will make the conclusion about temperature in the apartment and will call crew for debugging.
4. If the Management company does not react to your address or arrival of the technician has not changed situation, call on a visit neighbors and carry out measurement of air temperature in the apartment. If there is hair parting pyrometer which will allow to calculate temperature of walls, batteries, furniture, then use also it. In free form draw up the statement of temperature in your apartment. Let's sign to neighbors.
5. Pay attention that temperature condition is defined by such document as "Sanitary and epidemiologic requirements to residential units and rooms" the SANPIN 2.1.2.1002-00. Verify your measurements with critical indicators in the SANPIN and again go to the management company and the heatsupplying organization and expose them claim in writing and surely in duplicate. One copy remains at you with stamp, the signature, surname of the secretary and number of giving. And another is given to the organization for consideration of claim.
6. If the answer nevertheless is not in your advantage, then do not let these matters drift, and persistently continue to act. Your circulation to Prosecutor's office and Housing inspectorate of your area because its competence includes control over safe work of management companies and other community services can be further.
7. Address with the letter and to the Rosporebnadzor (in this case there is violation of your rights as the consumer). There is hotline of Rospotrebnadzor: 8-800-100-00-04.