Work on the Internet becomes more and more necessary for many users recently. And if the computer cannot connect to network, there is a reason for excess disorders. Be not upset! Diagnostics of failures in system operation is not difficult and you will be able to conduct it independently.
Instruction
1. Connection check. At frequent use of the Internet the cables connecting the equipment to the computer can fail. First of all it is necessary to check all cable connections between the computer, the modem and a telephone line. Find out whether the telephone cable is included in the telephone socket. Check if whether long beep in phone. Further check correctness of installation of a telephone cable in the modem. It should be installed in the Line connector. If you have an external modem, check a modem power cable. Make sure that it is connected: the green bulb of Power on the modem should burn. Also when using the external modem it is necessary to check correctness of installation of the information cable connecting the modem and the computer. It should be installed in the computer COM1 or COM2 connector.
It is also necessary to check whether the cable is damaged.
2. Check of settings of the modem. Settings of the modem can be checked, using an option Phone and the modem. Before change of settings write old settings to have an opportunity to return them.
Click Start-up, then - the Control panel. Select an icon Phone and the modem. The window with the Choice of Number bookmark will open. Click to Change. Check the city code and type of dialing - pulse is usually used. Click OK to apply settings. Pass Modems into a bookmark, select your modem and click Property. Then go to the Diagnostics tab and click on the Ask the Modem button. After that a survey of the modem for definition will be carried out, correctly it is installed or not. If the problem is found, then the dialog box with information on an error will appear.
3. Reinstallation of the software. Sometimes the software fails, it can prevent connection of the computer with the Internet. If you noticed malfunctions, then reinstall the software. Before installation look through the instruction to your equipment and settings of your Internet service provider. If there is no instruction, then call provider and receive instructions from him. Surely save them on the future.
4. For the solution of problems with connection to the Internet it is possible to use the Center of the Help and the Windows support. Click Start-up - the Help and support. Undergo the step-by-step procedure of diagnostics for a solution.
5. Problems with the Internet can arise if on your account money ended, you incorrectly entered the login or the password and also because of provider. If with it everything is all right, then try to close all started programs and applications and switch off the computer and the modem. Wait about 30 seconds, and then turn on the computer. Try to be connected to the Internet again.