Nobody likes to quarrel. However sometimes the conflict breaks out because of real nonsense. To prevent these unpleasant moments, it is necessary to know some subtleties of communication.
Instruction
1. Before making the decision on the behavior in the arisen conflict, solve whether it is necessary now. Sometimes a quarrel - the only way to initiate dialogue with the person. However most often it remains only a source of experiences for all participants. It is possible to avoid a quarrel in advance - not to allow its emergence even at all prerequisites for this purpose or to nullify already arisen conflict. Anyway the main thing - ability to control own emotions.
2. To leave from a quarrel, learn to switch attention of her initiator to the third-party moments. Do not give in on provocations, hints and reproaches. Let know to the opponent that you understood his ultimate goal - to provoke the conflict, and you are not going to promote it in it. Instead suggest to discuss the available problem quietly and structurally. At criticism in the address control emotions, objectively estimating told. Instead of to deny everything and to justify oneself, recognize fair statements - it will deprive of the opponent of an opportunity to develop a quarrel further. If your opponent is in strong emotional excitement, try to distract it and to calm. For example, report that the refusal to spend together days off was caused by desire to take overtime work to have an opportunity to present an unexpected gift.
3. If the quarrel took place, try to transfer it to constructive dialogue as soon as possible. If reproaches and charges are fair - apologize and explain what reasons forced you to arrive thus. Let know that you realized the fault and in the future you will try not to allow repetitions of similar situations. If you made an act which with guarantee will cause the conflict, the best way to prevent it - at a meeting to admit it and to apologize at once sincerely.