The person gains reputation unreliable if agrees to make something, being afraid to offend another, contrary to the beliefs. It is important to be able to refuse reasonably to the person, but at the same time not to leave offense in his shower. It is especially necessary to learn to solve such situations in the relations with close people.
1. Tell about the feelings. If you do not like the partner's request, and you are ready to refuse, then express discontent and a regret. Try to let the partner know what is not pleasant to you. Softly express a regret, using a pronoun "I". For example: "I do not need it, it is uninteresting to me, I am very sorry", etc.
2. Firmly tell "no". In this case it is necessary to formulate very accurately justification for refusal. Here your relation to the events and forecasting of events in case of your consent has to be a basis. For example: "I am very sorry, but I cannot go with you since I will feel "ill at ease" and I will only spoil all evening".
3. Surely offer an alternative way of a solution. Refusing, never leave the person in private with the question which hung in air. For example: "I will not be able to help to transport to you furniture, but I have phone of the company which does it well and cheap".
4. Keep friendly silence quietly to listen to the partner's reasons. Avoid interruptions, give it the chance to express till the end. Let the interlocutor will understand that you are attentive to him.
5. Several times repeat the statements. Only do not forget to consider the partner's arguments at the same time. If all of you also intend to refuse owing to the beliefs, pronounce the word "no" and remind once again of the reasons and feelings which prove your refusal.
6. Behave consistently, do not allow to involve yourself in reasonings. Remember that if you somehow will show the uncertainty, the interlocutor will try to insist on performance of the requests with a new force.
7. Agree only to what you are really ready to execute. Be not afraid to offend the person. If you refuse correctly, then offenses from the partner will not follow.