Recently users of a mail service of Rambler began to notice that their mailboxes are blocked for the unclear reasons. Many of them are convinced that mass blocking – an error of service since most of users work with mail more than 5 years. But it is possible to restore access after blocking of the e-mail address after all.
It is required to you
- Feedback from technical support of a mail service of Rambler.
Instruction
1. The mail service of this company is to the Internet address http://mail.rambler.ru. According to those who tried to restore the e-mail, chances to make it a little, but after all is. As it turned out, since recent time the company started new service which calculates the addresses from which spam was sent. Constantly replenished collection spam addresses is tried to be blocked.
2. If you faced such problem, write the letter with a request to point the reasons of blocking of your e-mail to the address This email address is being protected from spambots. You need JavaScript enabled to view it.. If your addressee was included in this list, in reply to you the letter with such heading "Your Mailbox Was Unblocked" will come. But you do not consider yourself the spammer therefore it is necessary to write one more letter in reply. How the letter for technical support is formed? It is enough to fill out of it on a certain template.
3. At the beginning of the letter specify the words of a greeting, the phrase "Hello" is not ethic therefore write "Hello". Further specify in the text of the letter that use mail of all several times a day and spam mailings you are not engaged.
4. If you are sure that your computer is not infected with any virus objects or you carried out the corresponding inspection recently, apply a screenshot of a window of the antivirus software. For this purpose click PrintScreen or Alt + PrintScreen (screenshot of an active window). In a window of any graphics editor, including MS Paint, click the Ctrl + N and Ctrl + V keyboard shortcuts. For saving the file click Ctrl + S, enter the name of the file, select the png format and click "Save".
5. After attachment of the file do not forget to add the word of gratitude to a body of the letter, for example, "Thanks in advance". Press the Send button. As a rule, after such letter and verification of your account, the letter in which specify the reasons, and often comes response and links, having passed on which it is possible to restore access.