Any person, even the most unsociable, needs communication, and he can express himself by means of verbal and nonverbal means of communication. All of us use both types, but we do it not always consciously therefore not always we manage to inform of the thoughts listeners. Better to seize oratory, knowledge of features of verbal and nonverbal language of communication which some moments we now also will discuss is required.
Communication languages
In human society for communication two types of communication are used – with application of means of language (verbal) and without them (nonverbal). Verbal communication is universal, and therefore is the basic. Are among such ways an oral and written language which styles there is great variety. By itself, thanks to such powerful tool it is possible to transfer incredibly large amount of information. People most of all also communicate with its help and most often devote to sharpening of skill of written and oral speech the time. But it was noticed that more than 70% of information are expressed not in words, that is people pay attention not to the speech more, and to a manner of its pronouncing. It is senseless to compare the importance of verbal and nonverbal ways of communication as they are equally important, it is simple to speak we study, and here we pay to a mimicry and gestures less attention. It is undeserved as often the persuasiveness of the speech is strongly spoiled by an uncertain pose or the contradicting gestures of the speaker. Therefore it is worth talking about the second group of ways in more detail.
Body language
Quite often words have small expressiveness, considerably conceding to nonverbal signals. Supplementing words, they point to an emotional and physical condition of the speaker. Language of a body can perform the following functions.
- Repetition of the told words.
- The contradiction, that is nonverbal signals deny told by the person. For example, sad eyes at fervently laughing person.
- Replacement – a nod the head means a statement, at the same time words can be not pronounced any more.
- Feeling sorry for the person, we can stroke him it can do.
- Gestures are capable to strengthen told, you can make refusal by sharper, having knocked a hand on a table.
To succeed in the sphere of communication it is important to be able to level the verbal and nonverbal speech that contradictions were impossible. Otherwise business partners will feel uncertainty in your words therefore also cooperation will not be able to be productive. Besides, it is necessary to remember that other people also send nonverbal signals which are good to learn for understanding.
Basic elements of nonverbal communication
Many people are visual learners therefore to them the visual contact is especially important. Speaking it is obliged to support it to understand mood of the interlocutor. For example, expanded pupils will tell about the nervousness caused by a lie or an unpleasant subject.
The human face is improbable informatively, it is possible to transmit any emotion through a mimicry. Therefore it is necessary not only to be able to read a look, but also to be able most it is necessary to make an impression. The simplest armor-piercing weapon is the smile, beginning with it negotiations, interlocutors can set a favorable spirit and to turn a meeting outcome.
Any given person makes an impression not only the speeches or clothes, but also gestures and poses. The open palms showing your favor to the interlocutor are the most having. In a conversation it is possible to use various gestures, only do not oversaturate them the speech that it did not pass into an aping.
Observance of a distance is not less important, too close arrangement of foreign person is always unpleasant. Only it is necessary to consider national peculiarities, Asians need more personal space, than to Europeans.
Touches are also an important part of nonverbal communication, with their help it is possible to transfer a lot of information, even handshake can report about mood of the interlocutor.
It is worth remembering that verbal and nonverbal means of communication do not exist separately from each other, constantly being in a fancy texture. A striking example is the intonation, the same words pronounced by different tone can sound approvingly or derisively. For this reason the speaker wishing to be successful has to possess the whole set of means of communication and was able to use them in the speech.