The reasons of cutoff of hot water can be various – neighbors change heating radiators, accident on pipeline section, project works. If at you have cut off hot water, call and learn the reason not to sit in ignorance.
Instruction
1. Pipelines of heating systems and hot water are annually tested for the elevated pressure which exceeds working pressure for 25%. And during these tests the consumers of water are for a while disconnected, for safety reasons that nobody has suffered if suddenly breaks through pipes. However, as a rule, notify on scheduled maintenance in advance, pasting on bulletin boards near entrances and/or in them announcements of when and as far as will cut off water supply. If water supply was cut off suddenly, without any notifications, then you should learn the reasons independently.
2. It is necessary to call in case of cutoff of hot water in condominium or Management company which serves your house. If your condominium, it is possible to learn number by which it is necessary to call from the chairman of association. Normally it is one of residents whom all well know. Contact phone numbers of UK are indicated on receipts payment. You can learn phone numbers of emergency and dispatching service also on the message boards placed with entrances and sometimes directly in the stairwell. Or address directly to the organization which serves your house, and learn phones there.
3. At the address to UK or condominium it is necessary to report by phone to the dispatcher the Full name, the exact address (street, the house, the apartment) and also the address reason. The dispatcher, in turn, has to accept the message and register it, having assigned the entering number. Also the dispatcher is obliged to tell you the Full name, the registration number of the address and also time of its acceptance.
4. The dispatcher will tell you the reasons of cutoff of hot water if those are known to it. Otherwise the dispatcher will notify you that the reasons are established. If in condominium or UK you were given necessary information on the reasons of cutoff of hot water, it is possible to call Gorvodokanal.